Zoom Integration

Verge TeleTherapy provides integration with Zoom conferencing software to allow high-quality video conferencing and screen sharing.

Zoom for clients

Clients using Verge with Zoom are required to install Zoom in order to connect with the service provider.
Download zoom here.

When your session is about to start, click the “Start” session button. A new browser popup should appear requesting to launch Zoom. Approve launching Zoom, and your session will be connected with the service provider.

Zoom for Providers

Verge requires service providers to connect their Zoom account to Verge, in addition to installing the Zoom software. By connecting Zoom and Verge, Verge is able to create new meetings under your account, and invite clients to join once their payment information is validated and authorized.

Step 1. Add Student

Once you sign up for the Verge Learning Platform, the first step is to add a student along with the parent email.

Step 2. Once the students are added, Go to Student Roster Menu and click on Schedule TeleTherapy button for a particular student.

Step 3. The Schedule Teletherapy Session form will be loaded – Provide the required session details and click on a Zoom option.

 

Step 4. Once you provide the required information in Step 3, now you need to authenticate your Zoom Meeting account to be synced with Verge Learning for creating Teletherapy sessions.

After creating your first session link, you will be redirected to Zoom’s website and requested permission for Verge to use Zoom. The permissions are necessary in order to allow the Verge to create and delete new meetings, and be notified once a meeting ends.

Verge Teletherapy Platform

Step 5. Start session and launch Zoom

Once a client starts a meeting, you will be notified on the main Verge dashboard with start button to join the meeting. Clicking the “Join meeting” button will open a new browser window requesting to launch the Zoom application. Approve launching the app, and wait for the video to connect.

Step 7. End meeting

When your meeting is done, click the “End meeting” button in the Zoom window.

Troubleshooting

Some browsers may block the popup used for launching Zoom. Please make sure your popup blocker is deactivated and allow opening the popup if necessary.

After launching the Zoom browser popup, you may be asked inside the popup to confirm launching Zoom

Disconnect Zoom

You may choose to disconnect/change your Zoom account while scheduling the session.

Uninstall Zoom

Go to your Installed Apps page in Zoom
Locate the Verge TeleTherapy platform and click the Uninstall button.
You will be presented with a popup where you will have to answer a couple of questions and then press the Uninstall button and you’ll be all set!